Philippine Daily Inquirer
First Posted 02:28:00 02/07/2009
I’m a lowly teacher based in Talisay City, Cebu. I’m desperately in need of help for my mother who is still waiting, until now, for her long-overdue pension benefits from the Philippine Veterans Affairs Office (PVAO).
On April 9, 2006, my father, Feliciano Kaagbay Vero, a World War II veteran, died at the age of 86. We submitted the necessary papers for the transfer of the pension benefits to his surviving spouse, my mother Rosario S. Vero.
Based on the records with PVAO’s Finance and Budget Department, the arrears, computed from April 2006 to April 2008, now total more than P113,000.
Because of her illness, my mother has been transferred from Biliran Province to Makati City, under the care of my sister, Rhodora Vero Maranan. For her to collect the pensions, she was required to submit documents and open a new account at United Coconut Planters Bank in Makati. We complied with all the requirements last June/July 2008 and PVAO assured us that the processing for the bank transfer will only take three months.
Sad to say, since August 2008, we personally made several follow-ups with the PVAO for the release of the pensions, but to no avail.
Like other aged pensioners, we are given the runaround by the PVAO employees through all kinds of excuses. We have made several pleas on behalf of my mother who is in dire need of the money to pay for her hospitalization.
The alibi of the employee handling my mother’s papers is that the signatories to the memo for the bank transfer are not easily available, etc, etc.
We are sick and tired hearing the same answer. Pardon me for thinking like this, but is the PVAO using the pensioners’ money? There are funds available, but why are aged and helpless pensioners given this kind of treatment? If the money was deposited in PVAO’s account then it must have earned huge interests within two years.
I have heard a lot of complaints about the PVAO’s delaying tactics or very slow process of releasing checks to claimants.
It is for this reason that I am seeking the help of the media — for my mother’ sake.
NANCY VERO JADULCO, Talisay City College, Talisay City, Cebu (via email)